Cookies Policy

Cookies Policy – 25th May 2018, Ver 1

This Cookies Policy sets out the basis on which we, Databotix Limited trading as Cheqdin Childcare Software, use cookies and similar technologies on or in relation to our website, https://www.cheqdin.com (our website). This Cookies Policy is effective from 25th May 2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents

About cookies

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • used solely to carry out or facilitate the transmission of communications over a network; or
  • strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.
First party cookies: these are cookies placed on your device by our website domain.
Third party cookies: these are cookies placed on your device by third party website domains.
If you require further information about cookies in general, please visit www.allaboutcookies.org

List of cookies used

We use the following cookies on or in relation to our website:

Cookie Name
NameProviderPurposeExpiryType
ci_sessioncheqdin.comPreserves users states across page requests.SessionNecessary
CookieConsentcheqdin.comStores the user’s cookie consent state for the current domain1 yearNecessary
PHPSESSIDcheqdin.comPreserves user session state across page requests.SessionNecessary
wordpress_test_cookiecheqdin.comUsed to check if the user’s browser supports cookies.SessionNecessary
langcdn.syndication.twimg.comRemembers the user’s selected language version of a websiteSessionPreferences
_gacheqdin.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsStatistics
_gatcheqdin.comUsed by Google Analytics to throttle request rateSessionStatistics
_gidcheqdin.comRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.SessionStatistics
@@History/@@scroll|#cheqdin.comUnclassifiedPersistentStatistics
IDEdoubleclick.netUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearMarketing
test_cookiedoubleclick.netUsed to check if the user’s browser supports cookies.SessionMarketing
GPSyoutube.comRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.SessionMarketing
PREFyoutube.comRegisters a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.8 monthsMarketing
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users’ bandwidth on pages with integrated YouTube videos.179 daysMarketing
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionMarketing
r/collectdoubleclick.netUnclassifiedSessionMarketing
ads/conversion/#google.comUnclassifiedSessionMarketing
i/jot/syndicationtwitter.comUnclassifiedSessionMarketing
_okolark.commost recent Olark site ID (security measure)SessionHTTP
_okbkolark.comextra state information (e.g. chat box being open/closed)SessionHTTP
_okckolark.comused to test whether the visitor’s browser allows cookies to be storedSessionHTTP
_okdetectolark.comLive Chat functionalitySessionHTTP
_oklvolark.comthe Olark loader version (for improved caching)SessionHTTP
hblidolark.coma visitor identifier that we use only on your site to remember this visitor between visits2 yearsHTTP
olfskolark.comstorage identifier that we use to maintain chat state across pages (e.g. message history)2 yearsHTTP
trustedsite_sessioncheqdin.comUnclassifiedSessionHTTP
trustedsite_visitcheqdin.comUnclassifiedSessionHTTP
viewed_cookie_policycheqdin.comUnclassified1 yearHTTP
wcsidolark.coma session identifier that we use only on your site to keep track of a single chat sessionSessionHTTP
jslog/log.pnglog.olark.comUnclassifiedSessionPixel
AWSALBmcafeesecure.comUnclassified6 daysHTTP

Essential cookies

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:

  • first party session cookies to remember your input when you fill in an online form over several pages on our website. These cookies are: PHPSESSID
  • first party session cookies that preserves users states across page requests. These cookies are: ci_session
  • first party session cookies that are used to check if the user’s browser supports cookies. These cookies are: wordpress_test_cookie
  • first party persisten cookies that stores the user’s cookie consent state for the current domain These cookies are: CookieConsent
  • first party session cookies to remember the language in which to display our website to you. These cookies are: lang.

Legal basis for processing: we process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests:ensuring our site functions properly and providing you with online services you have requested.

How to opt out of essential cookies

Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.

You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.

For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies

Non-essential cookies

We use the following types of non-essential cookies on our website:

  • Functional cookies
  • Analytical (or performance) cookies
  • Targeting (or advertising) cookies

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:

  • third party persistent cookie used as a visitor identifier that we use only on your site to remember this visitor between visits. These Cookies are: hblid. These cookies expire after 2 years.
  • third party session cookie used as a session identifier that we use only on your site to keep track of a single chat session. These Cookies are: wcsid
  • third party persistent cookies used as storage identifier that we use to maintain chat state across pages (e.g. message history). These Cookies are: olfsk. These cookies expire after 2 years.
  • third party session cookie used as extra state information (e.g. chat box being open/closed). These Cookies are: _okbk
  • third party session cookies used as most recent Olark site ID (security measure). These Cookies are: _ok
  • third party session cookie used as the Olark loader version (for improved caching). These Cookies are: _oklv
  • third party session cookie used to test whether the visitor’s browser allows cookies to be stored. These Cookies are: _okck

 

How to opt in or out from functional cookies

See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from functional cookies

Legal basis for processing:  we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.

Legitimate interests: improving your website experience and enhancing the website functionality you have requested and to provide you with exceptional customer service online instantaneously via our website’s live chat service.

For further information on how we use the information gathered from our use of functional cookies, please see the section entitled When you use our website in our privacy policy.

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:

  • We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).
  • The Google Analytics cookies used on our website are: _utmc. These cookies are session cookies. _utma, _utmt, _utmb, _utmz, _utmv these cookies are persistent cookies and expire after 2 years, 10 minutes, 30 minutes, 6 months and 2 years respectively.
  • The information we collect using analytical cookies is collected on an anonymised basis.

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245

For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/

How to opt in or out from analytical cookies

See the section below entitled How to accept or reject cookies

To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled when you use our website in our privacy policy.

Targeting (or advertising) cookies

Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies.

Third party cookies

Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you and for advertisement conversion tracking such as Google AdWords. Third party cookies used in relation to our website include:

  • Google AdWords cookies to track whether you have come to us via an advertisement we have placed on a search engine results page or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using and AdWords conversion tracking cookies. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
  • Google remarketing cookies to display advertisements to you about our goods and services across the internet, including on other websites you visit. Google uses cookies to display advertisements to you about our products and services on other websites and locations across the internet based on the fact that you have visited our website. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. [For more information about Google remarketing, click here: https://support.google.com/adwords/answer/2453998?hl=en]

More information

For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/technologies/types/

For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/

 

How to opt in or out from third party cookies

See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from third party cookies

Legal basis for processing: we process information about you contained in or obtained from third party cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: the purposes for which we use the third party cookies as described above. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling, please see the section entitled When you use our website in our privacy policy.

AND

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to the purposes for which we process your information using third party cookies by clicking I accept the purposes for which you use advertising cookies in our cookie tool pop up which you will see on our website when you visit our website. You can see the details under the marketing section of the cookies consent form. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling please see the section entitled When you use our website in our privacy policy.

Other technologies

Web beacons

We and any marketing companies we use like Mail Chimp also embed web beacons in our marketing emails and on our website. You can view Mail Chimp’s privacy policy here. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.

Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).

How to opt in or out

See the section below entitled How to accept or reject cookies

Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: analysing the effectiveness of our email marketing campaigns. For further information on how we use the information gathered from our use of web beacons, including automated decision making and profiling please see the section entitled When you use our website in our privacy policy.

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

Accepting or rejecting cookies

We use Cookiebot on our website to obtain consent regarding cookies use on our website.

You can accept or reject non-essential cookies by using our cookie management tool. You can do so by unchecking the box on any category other than the necessary/essential cookies and can turn on or off different types of cookies.

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:

  • unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
  • switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here:

https://support.google.com/ads/answer/7395996

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

Web beacons

You can opt in to us using web beacons in our marketing emails by opting in to receive emails and updates from us when you sign up using the free trial or buy now forms or the newsletter forms. You can opt out and unsubscribe from receiving our marketing emails at any time by simply clicking on the unsubscribe link.

Our details

This website https://www.cheqdin.com is owned and operated by Databotix Limited.

Cheqdin is the trading name of Databotix Limited and the software – Cheqdin is developed, designed and powered by Databotix Limited

Databotix Limited is registered in Scotland, United Kingdom under registration number SC545249, and our registered office is at Cirrus Building, ABZ Business Park, Dyce Drive, Dyce, Aberdeen, AB21 0BH, Scotland, United Kingdom. VAT No. GB 266944265

Our principal place of business is at Cirrus Building, ABZ Business Park, Dyce Drive, Dyce, Aberdeen, AB21 0BH, Scotland, United Kingdom.

You can contact us:

  • by post, using the postal address given above;
  • using our website contact form;
  • by telephone, on the contact number published on our website from time to time; or
  • by email, using the email address published on our website from time to time.

Where you can get further information

If you have any questions about our use of cookies or other technologies, please email us at privacy@cheqdin.com

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.